Data Controller

The data controller responsible for your personal data is:

• Business name: HopsyMedia
• Location: The Netherlands
• KvK: 99798980
• GDPR Contact: [email protected]

What Data We Collect

We collect only the data strictly necessary for the purposes for which it is processed, in accordance with the data minimization principle. By submitting the contact form on this website, you consent to the collection and processing of the data you have provided.

Purposes of collection

• Responding to your enquiry or request for information (Legitimate interest (Art. 6.1.f))
• Preparing and sending a service proposal or quote (Pre-contractual steps (Art. 6.1.b))
• Following up on your enquiry as part of a lead-nurturing flow (Legitimate interest (Art. 6.1.f))
• Complying with legal or fiscal obligations (Legal obligation (Art. 6.1.c))
• We do not use your personal data for automated decision-making or profiling.

How Long We Keep Your Data

We retain your personal data only for as long as necessary. After the applicable retention period, data is securely deleted or anonymised.

• Enquiry data (no contract): up to 12 months after last contact, unless you ask us to delete it sooner.
• Client / project data: up to 7 years, in line with Dutch fiscal retention requirements (Belastingdienst).

Who Has Access to Your Data

Your personal data is processed by HopsyMedia only. We do not sell, rent, or share your data with third parties for marketing purposes. Data may be processed by trusted service providers acting as data processors on our behalf (e.g. email hosting, CRM tools). These providers are bound by data processing agreements and may not use your data for their own purposes.

Cookies & Analytics

This website uses Google Analytics 4 (via Google Tag Manager) to understand how visitors use the site — This data is collected in aggregate and is not used to identify you personally.Google Analytics may place cookies on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

No other tracking or advertising cookies are used on this website.

Your Rights

In accordance with the Data Protection Act, you have the right to access, restrict, correct, delete, and port your data. You also have the right to object to the processing of your personal data. To exercise your rights, you can contact HopsyMedia by the email provided above, specifying “Data Protection” in the subject line and providing proof of your identity. We will respond within 30 days. Additionally, you have the right to file a complaint with the National Commission on Informatics and Liberty (CNIL), the regulatory authority responsible for enforcing obligations regarding the protection of personal data. To exercise any of these rights, please contact us at [email protected].

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include secure data transmission (HTTPS), access control, and limited data retention.

Complaints

If you believe we are not handling your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority: Autoriteit Persoonsgegevens (AP). You can find their website from autoriteitpersoonsgegevens.nl

We would appreciate the chance to address your concern directly first — please reach out to us before filing a formal complaint.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be available on this page, with the "Last updated" date at the top. We recommend checking back periodically.